In using the Site, you agree to accept responsibility for all activities conducted through your account. You are responsible for keeping your account and password secure. If you feel or suspect that the security of your account has been compromised or if there is unauthorized use of your account, please contact us immediately.
2. Product Description
Think Big Collections Limited will endeavor to ensure that the Content and the product descriptions on this web site to be accurate and complete as possible. We however do not warrant that Content and product descriptions are accurate, complete, current or error-free.
3. Acceptance of your Order
Once you have entered your personal and payment details and placed your order, we shall send you an email acknowledging the receipt of your order. This email is only a confirmation of receipt of your order and does not constitute an acceptance of your order. Your order will be accepted and the contract between you and Wachifield HK will be completed when we send you an email to confirm the goods have been dispatched to you. Only the goods listed in the confirmation email sent at the time of dispatch are included in the contract formed. All sales contracts are therefore concluded in Hong Kong SAR and are written in English.
Think Big Collections Limited reserves its right not to accept an order for any reason at its sole discretion. Such reasons include, but are not limited to, one of the following:
The product you ordered is out of stock, or is withdrawn due to its failure to meet our quality standards or due to the shipping restrictions applicable to one or all of the ordered items.
- We identify a pricing or product description error.
- We are unable to obtain authorization for payment.
- You do not meet the eligibility criteria to purchase as set out in this TOS.
Our customer service team will contact you as soon as possible if there are any problems with your order.
Views expressed in any media by the designers, companies or third parties, whose products are sold on this web site or with whom we are associated, are their own. Wachifield HK takes no responsibility for any such views as they do not necessarily reflect ours.
Think Big Collections Limited does not guarantee that the use of this web site and services will be error-free or that this web site or the servers that make it available are free of viruses or other harmful components. We recommend all users of this web site to ensure they have up-to-date software, including anti-virus, installed.
Some events may happen beyond our reasonable control, such as adverse weather. Under such conditions, Think Big Collections Limited will always do its best to aim at maintaining its services but will not be responsible for failing to meet any obligations in this TOS.
We have our complaints handling procedure that we will use to try to resolve any disputes when they first arise. Please contact our customer service for any order related complaints or comments.
Think Big Collections Limited respects the intellectual property of others. If you have reason to believe your work may have been used in this web site without your permission, please contact us following this complaints handling procedure.
6. Governing Law and Jurisdiction
The TOS, together with all our policies and procedures, are governed by and construed in accordance with Hong Kong SAR law. The relevant courts of Hong Kong SAR will have exclusive jurisdiction in the event of any dispute or claim associated with these TOS.